Return Policy

Return Policy

Last Updated: October 14, 2026

Your satisfaction matters to us. If something is not right with your purchase, our team is here to help.

Return Eligibility

To request a return, please contact us within 30 days of delivery.

To be eligible for a return, products should generally be unused, in their original condition, and returned with their original packaging and accessories, unless the item is defective, damaged, or applicable law requires otherwise.

Certain products or circumstances may be subject to additional restrictions where permitted by law.

How to Request a Return

To start a return:

  1. Email [Your Support Email] with your order number.

  2. Explain the reason for your return and include photos if the product arrived damaged or defective.

  3. Wait for our team to provide return instructions and, if applicable, the return shipping address.

  4. Follow the instructions provided before sending the product back.

Please do not send items to an address that has not been confirmed by our support team.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, contact us as soon as possible. Include your order number and clear photos or videos showing the issue.

We will review your request and explain the available resolution, which may include a replacement or refund, as appropriate.

Refunds

Once an approved return has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Original shipping fees and return shipping costs are handled according to the circumstances of the return and applicable law.

Exchanges

If you need a replacement or exchange, contact us at psdveloura@outlook.com. Availability and eligibility will be confirmed by our team.

Cancellations

If you wish to cancel an order, contact us as quickly as possible. We cannot guarantee cancellation once an order has entered processing or has been shipped.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Contact Us

For returns and refund inquiries, email psdveloura@outlook.com.